Flight compensation Scandinavian Airlines System:
Shanghai — Copenhagen
Was your flight between Shanghai Pudong International Airport (PVG) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Your entitlement: Scandinavian Airlines System flight from Shanghai to Copenhagen
If your flight from Shanghai Pudong International Airport to Copenhagen Kastrup Airport flown by Scandinavian Airlines System was impacted, legal remedies exist when dealing with the airline.
With 8 277 km between Shanghai Pudong International Airport and Copenhagen Kastrup Airport, CE 261 guarantees a lump-sum compensation of 600€ per person.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Shanghai Pudong International Airport (PVG)
- Arrival airport: Copenhagen Kastrup Airport (CPH)
- Flight distance: 8 277 km (~10h21)
- Applicable compensation: 600 €
Did you know? Even if Scandinavian Airlines System is a non-EU carrier, if the flight departs from Shanghai Pudong International Airport, EU regulation applies completely.
How to know if the flight Scandinavian Airlines System Shanghai - Copenhagen is eligible?
Make sure to save your flight records for the Scandinavian Airlines System PVG-CPH flight. They are the key proof of your presence on board.
A little-known fact: you have up to 5 years to file your claim against Scandinavian Airlines System for the Shanghai→Copenhagen flight. Don't assume it's impossible to claim if the incident was some time ago.
What are the conditions for Scandinavian Airlines System to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Shanghai airport.
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Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Shanghai, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Scandinavian Airlines System compensation
The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Scandinavian Airlines System's employees (flight crew) and an external strike.
Don't take at face value Scandinavian Airlines System's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 600€}.
What are your rights at Shanghai airport in case of prolonged wait?
Here is what Scandinavian Airlines System owes you if your flight is delayed at Shanghai Pudong International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.
Even in force majeure cases, the right to assistance at Shanghai still applies. The hotel must be provided if Scandinavian Airlines System delays your flight overnight.
Steps: how to get your 600 € from Scandinavian Airlines System?
The journey to claim 600€ from Scandinavian Airlines System begins by drafting a registered letter. {Without a response within 6 weeks|If Scandinavian Airlines System doesn't reply}, legal escalation becomes necessary.
Over 150,000 passengers have obtained their compensation through expert partners. Join them for Scandinavian Airlines System Shanghai-Copenhagen?
How long does it take to get the 600 € compensation?
On the PVG-CPH route, timelines can vary depending on the speed of Scandinavian Airlines System's claims team.
The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.
What to do faced with silence or refusal from the airline?
An unjustified rejection from Scandinavian Airlines System is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.
For your 600€, don't negotiate down with Scandinavian Airlines System without the support of a expert who understands the true value of your case for Shanghai-Copenhagen.
Frequently Asked Questions: Flight Shanghai - Copenhagen
Everything you need to know about your request under European Union law.