Flight compensation Scandinavian Airlines System:
Stockholm — Copenhagen

Legal right to compensation: Scandinavian Airlines System flight between Stockholm and Copenhagen

The ARN - CPH route operated by Scandinavian Airlines System experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Stockholm and Copenhagen (547 km), the European scale provides automatic financial protection in case of failure by Scandinavian Airlines System.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Stockholm - Copenhagen is eligible?

Don't confuse ticket refund and legal compensation! Even if Scandinavian Airlines System offers you a voucher for your Stockholm - Copenhagen flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 547 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Scandinavian Airlines System is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Stockholm airport in case of prolonged wait?

Don't buy your food without first asking Scandinavian Airlines System for coupons. If you do, keep your receipts carefully.

Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your ARN-CPH trip.

Steps: how to get your 250 € from Scandinavian Airlines System?

For your Stockholm - Copenhagen trip, every minute counts. Note the reasons given by Scandinavian Airlines System staff at the Stockholm-Arlanda Airport counter during the incident.

By entrusting your case regarding flight ARN-CPH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stockholm - Copenhagen line.

Experts in aviation law have a colossal history of Scandinavian Airlines System convictions, which is a decisive advantage.