Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Stockholm — Gothenborg

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Gothenburg-Landvetter Airport (GOT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Scandinavian Airlines System flight compensation from Stockholm to Gothenborg

From Stockholm-Arlanda Airport airport, your departure with Scandinavian Airlines System to Gothenborg didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 394 km, EC Regulation 261/2004 requires Scandinavian Airlines System to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Gothenburg-Landvetter Airport (GOT)
  • Flight distance: 394 km (~0h30)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Scandinavian Airlines System Stockholm - Gothenborg is eligible?

The compensation for flight ARN-GOT is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Stockholm-Arlanda Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gothenborg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

When a social movement disrupts your itinerary to Gothenburg-Landvetter Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Stockholm - Gothenborg flight.

What are your rights at Stockholm airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Stockholm-Arlanda Airport, Scandinavian Airlines System must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Stockholm-Arlanda Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Scandinavian Airlines System?

The formal notice letter and the collection of evidence of delay at Gothenburg-Landvetter Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Scandinavian Airlines System.

How long does it take to get the 250 € compensation?

On the ARN-GOT line, delays can vary according to the reactivity of Scandinavian Airlines System's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Scandinavian Airlines System should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Stockholm-Arlanda Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Stockholm - Gothenborg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Stockholm to Gothenborg?

According to European Regulation EC 261/2004, the distance between ARN and GOT being 394 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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