Flight compensation Scandinavian Airlines System:
Stockholm — Rome

Legal right to compensation: Scandinavian Airlines System flight between Stockholm and Rome

Your claim for compensation for the Scandinavian Airlines System flight from Stockholm to Rome deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Stockholm and Rome (2 023 km), the European scale provides automatic financial protection in case of failure by Scandinavian Airlines System.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Stockholm - Rome is eligible?

To determine if your trip between Stockholm and Rome entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stockholm, the regulation applies in the same way.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Scandinavian Airlines System is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Stockholm airport in case of prolonged wait?

Don't buy your food without first asking Scandinavian Airlines System for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stockholm-Arlanda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Scandinavian Airlines System?

For your Stockholm - Rome trip, every minute counts. Note the reasons given by Scandinavian Airlines System staff at the Stockholm-Arlanda Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like Scandinavian Airlines System sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Scandinavian Airlines System's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.