Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Stockholm — Split

Planned legal compensation: 400 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Split Airport (SPU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Scandinavian Airlines System

Check my flight Scandinavian Airlines System

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Procedure: Scandinavian Airlines System flight compensation from Stockholm to Split

From Stockholm-Arlanda Airport airport, your departure with Scandinavian Airlines System to Split didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 795 km, EC Regulation 261/2004 requires Scandinavian Airlines System to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Split Airport (SPU)
  • Flight distance: 1 795 km (~2h15)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Scandinavian Airlines System Stockholm - Split is eligible?

The compensation for flight ARN-SPU is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Stockholm-Arlanda Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Split.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Scandinavian Airlines System staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Scandinavian Airlines System must ensure the well-being of its passengers stuck at Stockholm.

Some passengers are unaware that transportation between the hotel and Stockholm-Arlanda Airport terminal is also included in the legal package due by Scandinavian Airlines System.

Steps: how to get your 400 € from Scandinavian Airlines System?

Getting justice against carrier Scandinavian Airlines System requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Scandinavian Airlines System website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Scandinavian Airlines System to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Scandinavian Airlines System systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Scandinavian Airlines System is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Scandinavian Airlines System is often more striking.

Help & Information

Frequently Asked Questions: Flight Stockholm - Split

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Stockholm to Split?

According to European Regulation EC 261/2004, the distance between ARN and SPU being 1 795 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant