Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Stockholm — Sundsvall

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Sundsvall (SDL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Scandinavian Airlines System Stockholm - Sundsvall

The ARN - SDL route operated by Scandinavian Airlines System experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Stockholm-Arlanda Airport, you are protected by the EU's legal framework. The distance of 321 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Sundsvall (SDL)
  • Flight distance: 321 km (~0h24)
  • Applicable compensation: 250 €

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Stockholm - Sundsvall is eligible?

Check your actual arrival time at Sundsvall. If Scandinavian Airlines System made you wait more than three hours on the tarmac at Sundsvall, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stockholm, the regulation applies in the same way.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Sundsvall.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Stockholm, assistance (meals/hotel) remains mandatory for Scandinavian Airlines System.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Scandinavian Airlines System, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stockholm-Arlanda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Scandinavian Airlines System?

It is strongly recommended to keep your Scandinavian Airlines System boarding pass and any communication relating to the delay suffered at Stockholm-Arlanda Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ARN-SDL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Scandinavian Airlines System sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Scandinavian Airlines System flight from Stockholm can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Scandinavian Airlines System's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Scandinavian Airlines System convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Stockholm - Sundsvall

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Stockholm to Sundsvall?

According to European Regulation EC 261/2004, the distance between ARN and SDL being 321 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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