Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Stockholm — Visby

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Visby Airport (VBY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Scandinavian Airlines System flight between Stockholm and Visby

If your trip departing from Stockholm-Arlanda Airport and arriving at Visby Airport operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

By taking off from Stockholm-Arlanda Airport, you are protected by the EU's legal framework. The distance of 223 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Visby Airport (VBY)
  • Flight distance: 223 km (~0h17)
  • Applicable compensation: 250 €

Did you know? Even if Scandinavian Airlines System is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Scandinavian Airlines System Stockholm - Visby is eligible?

Check your actual arrival time at Visby. If Scandinavian Airlines System made you wait more than three hours on the tarmac at Visby Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Visby.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Stockholm, assistance (meals/hotel) remains mandatory for Scandinavian Airlines System.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Scandinavian Airlines System, know that your essential needs must be covered by the carrier.

Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your ARN-VBY trip.

Steps: how to get your 250 € from Scandinavian Airlines System?

For your Stockholm - Visby trip, every minute counts. Note the reasons given by Scandinavian Airlines System staff at the Stockholm-Arlanda Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.

A collective action on the Scandinavian Airlines System flight from Stockholm can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Scandinavian Airlines System's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Stockholm - Visby

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Stockholm to Visby?

According to European Regulation EC 261/2004, the distance between ARN and VBY being 223 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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