Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Tel-aviv — Copenhagen

Planned legal compensation: 400 €

Was your flight between Ben Gurion International Airport (TLV) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Scandinavian Airlines System flight compensation for the route Tel-aviv - Copenhagen

No one likes waiting for hours at the airport. If Scandinavian Airlines System did not respect its scheduled times for your Tel-aviv - Copenhagen flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 3 143 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ben Gurion International Airport (TLV)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 3 143 km (~3h56)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Scandinavian Airlines System Tel-aviv - Copenhagen is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Copenhagen Kastrup Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Scandinavian Airlines System owes you 400 €.

Keeping your travel documents for the Scandinavian Airlines System TLV-CPH flight is crucial to prove that you were present at boarding at Tel-aviv.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tel-aviv airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tel-aviv, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Scandinavian Airlines System staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Tel-aviv - Copenhagen flight.

What are your rights at Tel-aviv airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Scandinavian Airlines System must ensure the well-being of its passengers stuck at Tel-aviv.

Some passengers are unaware that transportation between the hotel and Ben Gurion International Airport terminal is also included in the legal package due by Scandinavian Airlines System.

Steps: how to get your 400 € from Scandinavian Airlines System?

The formal notice letter and the collection of evidence of delay at Copenhagen Kastrup Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Scandinavian Airlines System.

How long does it take to get the 400 € compensation?

On the TLV-CPH line, delays can vary according to the reactivity of Scandinavian Airlines System's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Scandinavian Airlines System is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Scandinavian Airlines System is often more striking.

Help & Information

Frequently Asked Questions: Flight Tel-aviv - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Tel-aviv to Copenhagen?

According to European Regulation EC 261/2004, the distance between TLV and CPH being 3 143 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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