Flight compensation SunExpress:
Berlin — Antalya
Was your flight between Berlin-Tegel International Airport (TXL) and Antalya International Airport (AYT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your SunExpress flight compensation for the route Berlin - Antalya
Have you experienced a major inconvenience during your trip between Berlin and Antalya with SunExpress? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 212 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Berlin-Tegel International Airport (TXL)
- Arrival airport: Antalya International Airport (AYT)
- Flight distance: 2 212 km (~2h46)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight SunExpress Berlin - Antalya is eligible?
For an SunExpress flight from Berlin to Antalya, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
An unexpected cancellation or a diverted flight from Berlin-Tegel International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for SunExpress to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Antalya.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Berlin airport.
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Airline responsibility: The problem must be attributable to SunExpress (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your SunExpress compensation
Don't be fooled by SunExpress's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, SunExpress is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Berlin airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Berlin-Tegel International Airport, SunExpress must provide you with free meals and refreshments in reasonable quantity given the delay.
Some passengers are unaware that transportation between the hotel and Berlin-Tegel International Airport terminal is also included in the legal package due by SunExpress.
Steps: how to get your 400 € from SunExpress?
The formal notice letter and the collection of evidence of delay at Antalya International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual SunExpress flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Airlines like SunExpress sometimes prioritize cases defended by law firms to avoid late interests.
Technology today allows real-time tracking of the progress of your request against SunExpress on your smartphone.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Berlin - Antalya line.
In the last instance, it is the summons to court that often unlocks the payment. The company SunExpress will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Berlin - Antalya
Everything you need to know about your request under European Union law.