Disrupted flight (EC 261/2004)

Flight compensation SunExpress:
Berlin — Izmir

Planned legal compensation: 400 €

Was your flight between Berlin-Tegel International Airport (TXL) and Adnan Menderes International Airport (ADB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 400€ for SunExpress flight Berlin - Izmir

The endless wait at Berlin-Tegel International Airport towards Izmir with SunExpress doesn't have to go uncompensated. Let's explore your options.

The passenger protection under CE 261/2004 kicks in automatically when SunExpress fails its obligations on the 1 913 km route from Berlin to Izmir.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Adnan Menderes International Airport (ADB)
  • Flight distance: 1 913 km (~2h23)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight SunExpress Berlin - Izmir is eligible?

Your entitlement depends on verifiable facts. Air traffic logs will confirm the exact time of door opening at Adnan Menderes International Airport.

Be cautious: SunExpress may attempt to have you sign a waiver. Don't sign anything without consulting an expert.

What are the conditions for SunExpress to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Izmir.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to SunExpress (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your SunExpress compensation

The rule is simple: if SunExpress's employees go on strike, it is a risk that {the airline|SunExpress} must manage. Consequently, {your compensation|the 400€} is maintained.

However, if air traffic controllers at Berlin-Tegel International Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Berlin airport in case of prolonged wait?

During that interminable wait in the hall at Berlin-Tegel International Airport, remember SunExpress has a duty to look after you. This includes food, but also the ability to make two calls at no cost.

Even in force majeure cases, the right to assistance at Berlin still applies. The hotel must be provided if SunExpress delays your flight overnight.

Steps: how to get your 400 € from SunExpress?

Airlines like SunExpress have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an ally changes the game.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ with peace of mind.

How long does it take to get the 400 € compensation?

The facts speak clearly: on average, a passenger without assistance takes over 120 days to recover their 400€ from SunExpress. With an expert, this drops to 4 to 8 weeks.

Obtaining 400€ has never been easier thanks to the technology between recovery services and SunExpress's databases.

What to do faced with silence or refusal from the airline?

An unfounded refusal from SunExpress is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

A claims specialist will know exactly how to counter SunExpress's arguments, having access to METAR data and Eurocontrol data from Berlin-Tegel International Airport to establish liability.

Help & Information

Frequently Asked Questions: Flight Berlin - Izmir

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled SunExpress flight from Berlin to Izmir?

According to European Regulation EC 261/2004, the distance between TXL and ADB being 1 913 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from SunExpress?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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