Disrupted flight (EC 261/2004)

Flight compensation Swiss International Air Lines:
Madrid — Geneva

Planned legal compensation: 250 €

Was your flight between Madrid Barajas International Airport (MAD) and Geneva Cointrin International Airport (GVA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Claim your compensation for Swiss International Air Lines Madrid - Geneva

Your compensation claim for the Swiss International Air Lines flight from Madrid to Geneva deserves attention. Flight disruptions is frustrating for every passenger.

The passenger protection under CE 261/2004 kicks in automatically when Swiss International Air Lines fails its obligations on the 1 010 km route from Madrid to Geneva.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Geneva Cointrin International Airport (GVA)
  • Flight distance: 1 010 km (~1h16)
  • Applicable compensation: 250 €

This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.

How to know if the flight Swiss International Air Lines Madrid - Geneva is eligible?

Note your real landing time at Geneva. If Swiss International Air Lines delayed you over 3h at Geneva Cointrin International Airport, your claim is legitimate.

Even if Swiss International Air Lines reroutes you, the 250€ compensation still applies if the arrival at Geneva exceeds 3 hours.

What are the conditions for Swiss International Air Lines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Geneva.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Swiss International Air Lines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Swiss International Air Lines compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by Swiss International Air Lines's own staff (pilots, cabin crew) and an third-party strike.

Question Swiss International Air Lines's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 250€}.

What are your rights at Madrid airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Swiss International Air Lines is excused from compensation, assistance remains mandatory.

The law is unambiguous: care is never a goodwill gesture from Swiss International Air Lines. It is a legal obligation enforceable in court.

Steps: how to get your 250 € from Swiss International Air Lines?

Starting a procedure with Swiss International Air Lines for a flight from Madrid to Geneva can be complex if you go it alone. Customer service often tends to cite the weather to refuse your claim.

By delegating your MAD→GVA case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Swiss International Air Lines's claims team can take several weeks, even months before you get a response.

If your case is well-documented regarding the Madrid → Geneva disruption, certain platforms even purchase your claim. You receive your money in 2 days!

What to do faced with silence or refusal from the airline?

The template response from Swiss International Air Lines citing "extraordinary circumstances" for your Madrid-Geneva flight is a well-known tactic. Eurocontrol archives are accessible and can confirm or refute every claim.

For your 250€, don't settle with Swiss International Air Lines without the advice of a professional who knows the full scope of your claim for Madrid→Geneva.

Help & Information

Frequently Asked Questions: Flight Madrid - Geneva

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Swiss International Air Lines flight from Madrid to Geneva?

According to European Regulation EC 261/2004, the distance between MAD and GVA being 1 010 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Swiss International Air Lines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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