Disrupted flight (EC 261/2004)

Flight compensation Swiss International Air Lines:
Moscow — Geneva

Planned legal compensation: 400 €

Was your flight between Domodedovo International Airport (DME) and Geneva Cointrin International Airport (GVA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 400€ for Swiss International Air Lines flight Moscow - Geneva

Denied boarding on Swiss International Air Lines Moscow - Geneva entitles you to up to 400€. Find out if you're eligible.

Departing from Domodedovo International Airport, you are protected by EU law. The distance of 2 427 km determines the amount of your compensation. Your flight sits in the middle bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Domodedovo International Airport (DME)
  • Arrival airport: Geneva Cointrin International Airport (GVA)
  • Flight distance: 2 427 km (~3h02)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like Swiss International Air Lines.

How to know if the flight Swiss International Air Lines Moscow - Geneva is eligible?

To verify if your journey between Moscow and Geneva qualifies for compensation, the key criterion is the delay at destination ({not the departure delay|measured at Geneva Cointrin International Airport}). It must exceed 3 hours.

Even if Swiss International Air Lines offers a replacement flight, the 400€ indemnity remains owed if the final delay at Geneva is over the 180-minute threshold.

What are the conditions for Swiss International Air Lines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Geneva.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Moscow airport.
  • Airline responsibility: The problem must be attributable to Swiss International Air Lines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Moscow, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Swiss International Air Lines compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Swiss International Air Lines's employees (flight crew) and an external strike.

The crucial point is always: who is on strike? If {the answer is yes|it's Swiss International Air Lines's employees}, {you're entitled to 400€|compensation is owed}. Otherwise, assistance alone is still required.

What are your rights at Moscow airport in case of prolonged wait?

If Domodedovo International Airport turns into your involuntary base because of Swiss International Air Lines, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

The law is unambiguous: care is never a goodwill gesture from Swiss International Air Lines. It is a regulatory requirement enforceable in court.

Steps: how to get your 400 € from Swiss International Air Lines?

For your Moscow - Geneva flight, every detail matters. Note down the explanations provided by Swiss International Air Lines staff at Domodedovo International Airport during the disruption.

By entrusting your DME-GVA case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

On the DME→GVA line, delays can differ depending on the responsiveness of Swiss International Air Lines's legal department.

The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.

What to do faced with silence or refusal from the airline?

Swiss International Air Lines's use of technical language is often a strategy to encourage travellers to give up on their 400€. On medium-haul, airlines often refuse initially to filter claims.

Refuse to allow Swiss International Air Lines to retain the {money|400€} that is legally owed to you. The longer you wait without action is a win for {the airline|Swiss International Air Lines} and time lost for you.

Help & Information

Frequently Asked Questions: Flight Moscow - Geneva

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Swiss International Air Lines flight from Moscow to Geneva?

According to European Regulation EC 261/2004, the distance between DME and GVA being 2 427 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Swiss International Air Lines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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