Disrupted flight (EC 261/2004)

Flight compensation Swiss International Air Lines:
Zurich — Arrecife

Planned legal compensation: 400 €

Was your flight between Zurich (ZRH) and Lanzarote Airport (ACE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Swiss International Air Lines

Check my flight Swiss International Air Lines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Compensation & claim for Swiss International Air Lines: Zurich to Arrecife

A cancellation on Swiss International Air Lines Zurich → Arrecife qualifies you for up to 400€. Check how to claim.

European legislation upholds passenger rights. For 2 806 km, the statutory payout applies if {the airline is at fault|Swiss International Air Lines bears responsibility}. Your flight falls within the medium-haul tier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Zurich (ZRH)
  • Arrival airport: Lanzarote Airport (ACE)
  • Flight distance: 2 806 km (~3h30)
  • Applicable compensation: 400 €

This cornerstone regulation of EU transport law protects over 900 million journeys annually. Despite this, the vast majority never claim due to ignorance.

How to know if the flight Swiss International Air Lines Zurich - Arrecife is eligible?

To verify if your journey between Zurich and Arrecife qualifies for compensation, the key criterion is the delay at destination ({not the departure delay|measured at Lanzarote Airport}). It must be over 3 hours.

Watch out for traps: Swiss International Air Lines might try to ask you to give up your rights. Don't accept anything before checking with a legal professional.

What are the conditions for Swiss International Air Lines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Arrecife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Zurich airport.
  • Airline responsibility: The problem must be attributable to Swiss International Air Lines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Zurich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Swiss International Air Lines compensation

Not every strike{s} release the airline from its duties. If your Zurich → Arrecife delay was caused by an internal strike at Swiss International Air Lines, EU courts have recently ruled that compensation is owed.

It's worth noting that the obligation to prove rests on Swiss International Air Lines. It is the carrier's responsibility to demonstrate that the disruption of your Zurich-Arrecife flight results from a truly unforeseeable event.

What are your rights at Zurich airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Swiss International Air Lines must ensure the wellbeing of passengers stuck at Zurich. The threshold rises to 3 hours for flights of 1500 to 3500 km.

Your forced stay at Zurich should not cost you a single extra cent beyond your original booking for ZRH→ACE. For a medium-haul, accommodation costs at Zurich can be significant — Swiss International Air Lines must cover them.

Steps: how to get your 400 € from Swiss International Air Lines?

Initiating a procedure with Swiss International Air Lines for a flight from Zurich to Arrecife can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 400€ stress-free.

How long does it take to get the 400 € compensation?

The irony: the longer Swiss International Air Lines stalls paying your 400€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to follow the status of your claim against Swiss International Air Lines on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Swiss International Air Lines don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

{Facing a refusal|If Swiss International Air Lines persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Zurich→Arrecife case}.

Help & Information

Frequently Asked Questions: Flight Zurich - Arrecife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Swiss International Air Lines flight from Zurich to Arrecife?

According to European Regulation EC 261/2004, the distance between ZRH and ACE being 2 806 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Swiss International Air Lines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant