Flight compensation Swiss International Air Lines:
Zurich — Dublin
Was your flight between Zurich (ZRH) and Dublin Airport (DUB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Your entitlement: Swiss International Air Lines flight from Zurich to Dublin
If your flight from Zurich to Dublin Airport flown by Swiss International Air Lines was impacted, you are not alone when dealing with the airline.
With 1 237 km between Zurich and Dublin Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Zurich (ZRH)
- Arrival airport: Dublin Airport (DUB)
- Flight distance: 1 237 km (~1h33)
- Applicable compensation: 250 €
Good to know? Even if Swiss International Air Lines is a airline based outside the EU, if the flight takes off from Zurich, CE 261 applies in full.
How to know if the flight Swiss International Air Lines Zurich - Dublin is eligible?
Three criteria are required to establish your right to 250€: {delay exceeds 3h at Dublin|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Swiss International Air Lines is responsible for|the fault lies with} Swiss International Air Lines.
What many don't know: you have up to 5 years to submit your request against Swiss International Air Lines for the Zurich-Dublin flight. Don't think it's too late even after several months.
What are the conditions for Swiss International Air Lines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Dublin.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Zurich airport.
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Airline responsibility: The problem must be attributable to Swiss International Air Lines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Zurich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Swiss International Air Lines compensation
Not all strike{s} exempt the airline from its obligations. If your Zurich - Dublin delay was caused by an staff strike at Swiss International Air Lines, the CJEU have confirmed that this entitles you to a payout.
A strike by ATC services at Zurich or European ATC is an external cause over which Swiss International Air Lines has no control.
What are your rights at Zurich airport in case of prolonged wait?
During those long hours in the terminal at Zurich, know that Swiss International Air Lines has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.
Even in extraordinary circumstances, the right to assistance at Zurich remains valid. The hotel is owed if Swiss International Air Lines pushes your flight by a day.
Steps: how to get your 250 € from Swiss International Air Lines?
First concrete step: send a formal email to Swiss International Air Lines's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.
Thousands passengers have already recovered their indemnity through these services. Join them for Swiss International Air Lines Zurich→Dublin?
How long does it take to get the 250 € compensation?
Patience is often key. Airlines receive a huge volume of claims every week and your Zurich to Dublin Airport case can stall if you remain passive.
A collective action on the Swiss International Air Lines flight from Zurich can also be a way to {get your funds|recover your 250€} faster.
What to do faced with silence or refusal from the airline?
Statistically over 60% of initial refusals from Swiss International Air Lines are unfounded against an expert taking over. Don't give up at the first obstacle.
As a last resort, it is court action that often unlocks payment. Swiss International Air Lines will almost always choose to pay the 250€ rather than face lawyer fees for a case doomed to fail in court.
Frequently Asked Questions: Flight Zurich - Dublin
Everything you need to know about your request under European Union law.