Disrupted flight (EC 261/2004)

Flight compensation T.J. Air:
Gustavia — Antigua

Planned legal compensation: 250 €

Was your flight between Gustaf III Airport (SBH) and V.C. Bird International Airport (ANU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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T.J. Air passengers Gustavia-Antigua: what to do to file a claim

If your flight from Gustaf III Airport to V.C. Bird International Airport flown by T.J. Air was impacted, the law protects you when dealing with the airline.

With 140 km between Gustaf III Airport and V.C. Bird International Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gustaf III Airport (SBH)
  • Arrival airport: V.C. Bird International Airport (ANU)
  • Flight distance: 140 km (~0h11)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight T.J. Air Gustavia - Antigua is eligible?

Make sure to keep your flight records for the T.J. Air SBH-ANU flight. They are the key proof of your entitlement.

In the case of a cancellation, if you were notified less than 14 days before your departure from Gustavia, the regulation applies in the same way.

What are the conditions for T.J. Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Antigua.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gustavia airport.
  • Airline responsibility: The problem must be attributable to T.J. Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gustavia, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your T.J. Air compensation

Don't be misled by T.J. Air's vague terms: a "wildcat" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

A strike by ATC services at Gustaf III Airport or European ATC is an external cause over which T.J. Air has no control.

What are your rights at Gustavia airport in case of prolonged wait?

Here is what T.J. Air owes you during a prolonged wait at Gustaf III Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

Even in extraordinary circumstances, the right to assistance at Gustavia remains valid. The hotel is owed if T.J. Air pushes your flight by a day.

Steps: how to get your 250 € from T.J. Air?

To get started: submit a written complaint to T.J. Air's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your Gustavia to V.C. Bird International Airport case can stall if you remain passive.

By entrusting the recovery of your 250€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from T.J. Air are unfounded against an expert taking over. Don't give up at the first obstacle.

Aviation law experts have a vast record of rulings against T.J. Air, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Gustavia - Antigua

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled T.J. Air flight from Gustavia to Antigua?

According to European Regulation EC 261/2004, the distance between SBH and ANU being 140 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from T.J. Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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