Flight compensation TAP Portugal:
Accra — Lisbon

Claim and compensation for flight TAP Portugal Accra - Lisbon

If your trip departing from Kotoka International Airport and arriving at Lisbon Portela Airport operated by TAP Portugal was disrupted, you are not alone against the airline.

Given the route between Accra and Lisbon (3 798 km), the European scale provides automatic financial protection in case of failure by TAP Portugal.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TAP Portugal is a non-EU airline, if the flight takes off from Kotoka International Airport, the European regulation applies in full.

How to know if the flight TAP Portugal Accra - Lisbon is eligible?

To determine if your trip between Accra and Lisbon entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 3 798 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Accra airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

A work stoppage of TAP Portugal crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Kotoka International Airport or European air traffic control is an external cause over which TAP Portugal has no control.

What are your rights at Accra airport in case of prolonged wait?

If Kotoka International Airport airport becomes your temporary residence because of TAP Portugal, know that your essential needs must be covered by the carrier.

Your forced stay at Accra shouldn't cost you a penny more than originally planned for your ACC-LIS trip.

Steps: how to get your 600 € from TAP Portugal?

For your Accra - Lisbon trip, every minute counts. Note the reasons given by TAP Portugal staff at the Kotoka International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the TAP Portugal flight from Accra can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Accra - Lisbon line.

Experts in aviation law have a colossal history of TAP Portugal convictions, which is a decisive advantage.