Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Bordeaux — Lisbon

Planned legal compensation: 250 €

Was your flight between Bordeaux (BOD) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal payout: TAP Portugal flight Bordeaux → Lisbon

Flight cancelled on your TAP Portugal flight Bordeaux ✈ Lisbon? This affects many passengers regularly. Good news: you have concrete rights.

The good news is, for this journey of 968 km, Regulation CE 261/2004 obliges TAP Portugal to provide financial compensation. On a short-haul flight like this, a specific compensation tier applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bordeaux (BOD)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 968 km (~1h13)
  • Applicable compensation: 250 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt TAP Portugal from this obligation. In all other cases, compensation must be paid.

How to know if the flight TAP Portugal Bordeaux - Lisbon is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Lisbon Portela Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, TAP Portugal owes you 250€.

To recap: three scenarios activate the 250€ payment on TAP Portugal Bordeaux→Lisbon: delay ≥3h, cancellation <14 days, or overbooking. Check which applies without delay.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bordeaux airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bordeaux, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

In practice, pilot strikes at TAP Portugal are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

Important nuance: if the cancellation is directly attributable to air traffic control, TAP Portugal is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Bordeaux airport in case of prolonged wait?

If Bordeaux becomes your temporary home because of TAP Portugal, know that your basic needs must be met by the airline. Assistance is due from 2 hours for flights of this distance.

Many passengers don't know that transport between the hotel and the airport of Bordeaux is also covered in the mandatory care required of TAP Portugal.

Steps: how to get your 250 € from TAP Portugal?

The solo claim with TAP Portugal to obtain 250€ rarely succeeds without a well-documented case. Even on a short-haul, the procedure can be tricky.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against TAP Portugal's lawyers.

How long does it take to get the 250 € compensation?

Airlines like TAP Portugal often fast-track cases backed by lawyers to prevent interest charges. Short-haul claims are sometimes resolved faster.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is quite common for TAP Portugal's systems to refuse by default your initial claim under a generic pretext that is unfounded.

The win rate of expert platforms against TAP Portugal reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.

Help & Information

Frequently Asked Questions: Flight Bordeaux - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Bordeaux to Lisbon?

According to European Regulation EC 261/2004, the distance between BOD and LIS being 968 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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