Flight compensation TAP Portugal:
Bordeaux — Lisbon
Was your flight between Bordeaux (BOD) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your TAP Portugal flight compensation for the route Bordeaux - Lisbon
From Bordeaux airport, your departure with TAP Portugal to Lisbon didn't go as planned? Passengers have strong rights against carriers.
Fortunately, for this specific route with a distance of 968 km, EC Regulation 261/2004 requires TAP Portugal to pay you financial compensation.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Bordeaux (BOD)
- Arrival airport: Lisbon Portela Airport (LIS)
- Flight distance: 968 km (~1h13)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight TAP Portugal Bordeaux - Lisbon is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Lisbon Portela Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TAP Portugal owes you 250 €.
Keeping your travel documents for the TAP Portugal BOD-LIS flight is crucial to prove that you were present at boarding at Bordeaux.
What are the conditions for TAP Portugal to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Bordeaux airport.
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Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bordeaux, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
Don't be fooled by TAP Portugal's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 250 € is not payable due to an external strike at Bordeaux, assistance (meals/hotel) remains mandatory for TAP Portugal.
What are your rights at Bordeaux airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Bordeaux airport, TAP Portugal is required to distribute vouchers to eat and drink.
Some passengers are unaware that transportation between the hotel and Bordeaux terminal is also included in the legal package due by TAP Portugal.
Steps: how to get your 250 € from TAP Portugal?
The amicable route with TAP Portugal to recover 250 € often fails without a technical and legal file.
Partner LegalTech services have tools to check actual TAP Portugal flight logs and contradict false weather excuses.
How long does it take to get the 250 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Bordeaux to Lisbon Portela Airport can drag on if you don't follow up.
A collective action on the TAP Portugal flight from Bordeaux can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bordeaux - Lisbon line.
Experts in aviation law have a colossal history of TAP Portugal convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Bordeaux - Lisbon
Everything you need to know about your request under European Union law.