Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Budapest — Lisbon

Planned legal compensation: 400 €

Was your flight between Budapest Listz Ferenc international Airport (BUD) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation TAP Portugal: route Budapest to Lisbon

If your trip departing from Budapest Listz Ferenc international Airport and arriving at Lisbon Portela Airport operated by TAP Portugal was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 480 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Budapest Listz Ferenc international Airport (BUD)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 2 480 km (~3h06)
  • Applicable compensation: 400 €

Did you know? Even if TAP Portugal is a non-EU airline, if the flight takes off from Budapest Listz Ferenc international Airport, the European regulation applies in full.

How to know if the flight TAP Portugal Budapest - Lisbon is eligible?

Check your actual arrival time at Lisbon. If TAP Portugal made you wait more than three hours on the tarmac at Lisbon Portela Airport, your claim is legitimate.

Also note that the distance of 2 480 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Budapest airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Budapest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by TAP Portugal staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Budapest airport in case of prolonged wait?

If Budapest Listz Ferenc international Airport airport becomes your temporary residence because of TAP Portugal, know that your essential needs must be covered by the carrier.

Your forced stay at Budapest shouldn't cost you a penny more than originally planned for your BUD-LIS trip.

Steps: how to get your 400 € from TAP Portugal?

It is strongly recommended to keep your TAP Portugal boarding pass and any communication relating to the delay suffered at Budapest Listz Ferenc international Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the BUD-LIS line, delays can vary according to the reactivity of TAP Portugal's legal department.

If your file is particularly solid regarding the incident occurred on the Budapest - Lisbon section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from TAP Portugal is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Budapest Listz Ferenc international Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Budapest - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Budapest to Lisbon?

According to European Regulation EC 261/2004, the distance between BUD and LIS being 2 480 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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