Flight compensation TAP Portugal:
Caracas — Funchal
Was your flight between Caracas (CCS) and Madeira Airport (FNC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Guide: claim for TAP Portugal flight from Caracas to Funchal
Your TAP Portugal flight from Caracas to Funchal was disrupted? Act now: CE 261 entitles you to compensation.
Regulation 261/2004 is unambiguous: for 5 676 km, TAP Portugal is held to a payout requirement if the flight is cancelled.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Caracas (CCS)
- Arrival airport: Madeira Airport (FNC)
- Flight distance: 5 676 km (~7h06)
- Applicable compensation: 600 €
Unlike what {many think|TAP Portugal might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.
How to know if the flight TAP Portugal Caracas - Funchal is eligible?
The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Madeira Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, TAP Portugal owes you 600€.
If you had a connection are equally covered. If your first TAP Portugal segment Caracas→Funchal leads to a missed connection, the total delay at your final destination counts.
What are the conditions for TAP Portugal to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Funchal.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Caracas airport.
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Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Caracas, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.
Even if the 600€ are not owed due to an external strike at Caracas, care (food/accommodation) remains owed TAP Portugal. Never forget this.
What are your rights at Caracas airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. TAP Portugal must ensure the wellbeing of passengers stuck at Caracas. For flights over 3500 km, the assistance obligation begins after 4 hours.
Many passengers don't know that transport between the hotel and the airport of Caracas is also covered in the mandatory care required of TAP Portugal.
Steps: how to get your 600 € from TAP Portugal?
The formal letter of claim and gathering evidence of the delay at Madeira Airport (boarding pass) are essential steps to pressure {the airline|TAP Portugal}.
In practice, the process is simple: you enter your flight details Caracas→Funchal, the system analyses your case, then handles everything until payment your 600€.
How long does it take to get the 600 € compensation?
Persistence is usually essential. Airlines handle thousands of claims weekly and your Caracas to Madeira Airport case can drag on if you don't follow up.
By opting for a platform with no upfront costs, you have nothing to lose. If the 600€ case fails, you pay nothing. It's that simple.
What to do faced with silence or refusal from the airline?
Data shows that a majority of first rejections from TAP Portugal don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Caracas - Funchal
Everything you need to know about your request under European Union law.