Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Funchal — Caracas

Planned legal compensation: 600 €

Was your flight between Madeira Airport (FNC) and Caracas (CCS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and reimbursement for TAP Portugal: Funchal to Caracas

A delay over 3 hours on TAP Portugal Funchal - Caracas entitles you to up to 600€. Find out if you're eligible.

The passenger protection under CE 261/2004 kicks in automatically when TAP Portugal fails its obligations on the 5 676 km route from Funchal to Caracas.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madeira Airport (FNC)
  • Arrival airport: Caracas (CCS)
  • Flight distance: 5 676 km (~7h06)
  • Applicable compensation: 600 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight TAP Portugal Funchal - Caracas is eligible?

To verify if your flight between Funchal and Caracas is eligible for a payout, the determining criterion is the arrival delay ({not the departure delay|measured at Caracas}). It must exceed 3 hours.

Remember that the distance of 5 676 km perfectly matches the 600€ compensation tier. This amount is fixed and {the airline|TAP Portugal} cannot deviate from it through its own terms and conditions.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Caracas.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Funchal airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Funchal, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

The rule is simple: if TAP Portugal's employees go on strike, it is a risk that {the airline|TAP Portugal} must manage. Consequently, {your compensation|the 600€} is maintained.

The crucial point is always: who is on strike? If {the answer is yes|it's TAP Portugal's employees}, {you're entitled to 600€|compensation is owed}. Otherwise, assistance alone is still required.

What are your rights at Funchal airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 600€ indemnity is not owed}. Even if TAP Portugal is exempt from the payout, care is still owed.

Even in extraordinary circumstances, the right to assistance at Funchal remains valid. The hotel is owed if TAP Portugal pushes your flight by a day.

Steps: how to get your 600 € from TAP Portugal?

For your Funchal - Caracas flight, every detail matters. Note down the explanations provided by TAP Portugal staff at Madeira Airport during the disruption.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 600€ with peace of mind.

How long does it take to get the 600 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to TAP Portugal's claims team can take several weeks, even months before you get a response.

The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.

What to do faced with silence or refusal from the airline?

The template response from TAP Portugal citing "extraordinary circumstances" for your Funchal-Caracas flight is a well-known tactic. Traffic data are accessible and can confirm or refute every claim.

A claims specialist will know exactly how to counter TAP Portugal's arguments, having access to METAR data and Eurocontrol data from Madeira Airport to establish liability.

Help & Information

Frequently Asked Questions: Flight Funchal - Caracas

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Funchal to Caracas?

According to European Regulation EC 261/2004, the distance between FNC and CCS being 5 676 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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