Flight compensation TAP Portugal:
Istanbul — Lisbon
Was your flight between Istanbul (IST) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight TAP Portugal
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
TAP Portugal passengers Istanbul-Lisbon: your guide to get compensated
The route IST - LIS by TAP Portugal was disrupted? Whatever the cause, you could qualify for financial compensation.
Don't miss this opportunity: the TAP Portugal flight Istanbul - Lisbon (3 212 km) qualifies you for 400€ per person under CE 261/2004.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Istanbul (IST)
- Arrival airport: Lisbon Portela Airport (LIS)
- Flight distance: 3 212 km (~4h01)
- Applicable compensation: 400 €
Good to know? Even if TAP Portugal is a airline based outside the EU, if the flight takes off from Istanbul, CE 261 applies in full.
How to know if the flight TAP Portugal Istanbul - Lisbon is eligible?
Distinguish between fare reimbursement and statutory indemnity! Even if TAP Portugal proposes a voucher for your Istanbul - Lisbon flight, you can still claim the cash sum of 400€ guaranteed by the regulation.
What many don't know: you have up to 5 years to submit your request against TAP Portugal for the Istanbul-Lisbon flight. Don't think it's too late even after several months.
What are the conditions for TAP Portugal to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Istanbul airport.
-
Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Istanbul, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
In practice, pilot strikes at TAP Portugal are situations where {compensation is almost certain|your chances of getting 400€ are high}. Experts know this and can use it for your case.
Important nuance: if the cancellation is directly attributable to air traffic control, TAP Portugal is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.
What are your rights at Istanbul airport in case of prolonged wait?
Here is what TAP Portugal owes you if your flight is delayed at Istanbul: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.
In case of a overnight flight delay, the regulation requires that lodging and transport to and from Istanbul are entirely at the carrier's expense.
Steps: how to get your 400 € from TAP Portugal?
The battle to recover 400€ from TAP Portugal starts with sending a formal complaint. {Without a response within 6 weeks|If TAP Portugal doesn't reply}, court action is the next step.
This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ stress-free.
How long does it take to get the 400 € compensation?
Stay determined despite TAP Portugal's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.
Digital tools now make it possible to follow the status of your claim against TAP Portugal through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.
What to do faced with silence or refusal from the airline?
Data shows that a majority of first rejections from TAP Portugal don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.
Specialist lawyers have a extensive catalogue of judgments against TAP Portugal, which is a decisive advantage in negotiations.
Frequently Asked Questions: Flight Istanbul - Lisbon
Everything you need to know about your request under European Union law.