Flight compensation TAP Portugal:
Lisbon — Caracas
Was your flight between Lisbon Portela Airport (LIS) and Caracas (CCS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight TAP Portugal
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Your entitlement: TAP Portugal flight from Lisbon to Caracas
You were due to travel with TAP Portugal from Lisbon to Caracas and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.
Seize this entitlement: the TAP Portugal flight Lisbon → Caracas (6 502 km) entitles you to 600€ compensation under EU regulation.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lisbon Portela Airport (LIS)
- Arrival airport: Caracas (CCS)
- Flight distance: 6 502 km (~8h08)
- Applicable compensation: 600 €
Did you know? Even if TAP Portugal is a non-EU carrier, if the flight departs from Lisbon Portela Airport, EU regulation applies completely.
How to know if the flight TAP Portugal Lisbon - Caracas is eligible?
Three conditions must be met to trigger your right to 600€: {delay exceeds 3h at Caracas|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|TAP Portugal is responsible for|the fault lies with} TAP Portugal.
In the case of a cancellation, if you were notified less than 14 days before your departure from Lisbon, the regulation applies in the same way.
What are the conditions for TAP Portugal to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Caracas.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Lisbon airport.
-
Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
When industrial action disrupts your journey to Caracas, {the airline|TAP Portugal} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.
The distinction is subtle but essential. By consulting aviation experts, they will verify in official records the actual cause of the delay recorded on the day of your Lisbon - Caracas flight.
What are your rights at Lisbon airport in case of prolonged wait?
If Lisbon Portela Airport becomes your temporary home because of TAP Portugal, know that your basic needs must be met by the airline. On a long-haul like this, assistance is due from 4 hours of delay.
Your forced stay at Lisbon should not cost you a single extra cent beyond your original booking for LIS→CCS. On a long-haul, hotel and care are even more important given time zone impacts.
Steps: how to get your 600 € from TAP Portugal?
The battle to recover 600€ from TAP Portugal starts with sending a formal complaint. {Without a response within 6 weeks|If TAP Portugal doesn't reply}, court action is the next step.
The key advantage: they absorb 100% of the risk and only charge when the 600€ case is won.
How long does it take to get the 600 € compensation?
On the LIS→CCS line, delays can differ depending on the responsiveness of TAP Portugal's legal department.
Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as TAP Portugal Lisbon-Caracas}.
What to do faced with silence or refusal from the airline?
The template response from TAP Portugal citing "extraordinary circumstances" for your Lisbon-Caracas flight is a well-known tactic. Traffic data are accessible and can confirm or refute every claim.
Don't let TAP Portugal to keep the {money|600€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|TAP Portugal} and a missed opportunity for your finances.
Frequently Asked Questions: Flight Lisbon - Caracas
Everything you need to know about your request under European Union law.