Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Lisbon — La Coruna

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and La Coruna (LCG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight TAP Portugal Lisbon - La Coruna

If your trip departing from Lisbon Portela Airport and arriving at La Coruna operated by TAP Portugal was disrupted, you are not alone against the airline.

By taking off from Lisbon Portela Airport, you are protected by the EU's legal framework. The distance of 507 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: La Coruna (LCG)
  • Flight distance: 507 km (~0h38)
  • Applicable compensation: 250 €

This is not a commercial gesture from TAP Portugal, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight TAP Portugal Lisbon - La Coruna is eligible?

Check your actual arrival time at La Coruna. If TAP Portugal made you wait more than three hours on the tarmac at La Coruna, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Lisbon, the regulation applies in the same way.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at La Coruna.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

Don't be fooled by TAP Portugal's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TAP Portugal is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Lisbon airport in case of prolonged wait?

Don't buy your food without first asking TAP Portugal for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lisbon Portela Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from TAP Portugal?

Starting a procedure against TAP Portugal for a flight from Lisbon to La Coruna can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TAP Portugal on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take TAP Portugal's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Lisbon - La Coruna

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Lisbon to La Coruna?

According to European Regulation EC 261/2004, the distance between LIS and LCG being 507 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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