Flight compensation TAP Portugal:
Lisbon — Luxemburg
Was your flight between Lisbon Portela Airport (LIS) and Luxembourg-Findel International Airport (LUX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight TAP Portugal
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Procedure: TAP Portugal flight compensation from Lisbon to Luxemburg
No one likes waiting for hours at the airport. If TAP Portugal did not respect its scheduled times for your Lisbon - Luxemburg flight, the law is on your side.
Fortunately, for this specific route with a distance of 1 711 km, EC Regulation 261/2004 requires TAP Portugal to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lisbon Portela Airport (LIS)
- Arrival airport: Luxembourg-Findel International Airport (LUX)
- Flight distance: 1 711 km (~2h08)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight TAP Portugal Lisbon - Luxemburg is eligible?
The compensation for flight LIS-LUX is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the TAP Portugal LIS-LUX flight is crucial to prove that you were present at boarding at Lisbon.
What are the conditions for TAP Portugal to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Luxemburg.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Lisbon airport.
-
Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
A work stoppage of TAP Portugal crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.
Even if 400 € is not payable due to an external strike at Lisbon, assistance (meals/hotel) remains mandatory for TAP Portugal.
What are your rights at Lisbon airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lisbon Portela Airport airport, TAP Portugal is required to distribute vouchers to eat and drink.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lisbon Portela Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from TAP Portugal?
The amicable route with TAP Portugal to recover 400 € often fails without a technical and legal file.
Partner LegalTech services have tools to check actual TAP Portugal flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.
Technology today allows real-time tracking of the progress of your request against TAP Portugal on your smartphone.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lisbon - Luxemburg line.
In the last instance, it is the summons to court that often unlocks the payment. The company TAP Portugal will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Lisbon - Luxemburg
Everything you need to know about your request under European Union law.