Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Lisbon — Munich

Planned legal compensation: 400 €

Was your flight between Lisbon Portela Airport (LIS) and Munich International Airport (MUC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your TAP Portugal flight compensation for the route Lisbon - Munich

From Lisbon Portela Airport airport, your departure with TAP Portugal to Munich didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 984 km, EC Regulation 261/2004 requires TAP Portugal to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Munich International Airport (MUC)
  • Flight distance: 1 984 km (~2h29)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight TAP Portugal Lisbon - Munich is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Munich International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TAP Portugal owes you 400 €.

The compensation also covers boarding denials (overbooking). If TAP Portugal sold more seats than planned and you stay on the tarmac at Lisbon Portela Airport, the 400 € compensation is automatic.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Munich.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

A work stoppage of TAP Portugal crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Lisbon Portela Airport or European air traffic control is an external cause over which TAP Portugal has no control.

What are your rights at Lisbon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lisbon Portela Airport, TAP Portugal must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lisbon Portela Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from TAP Portugal?

Getting justice against carrier TAP Portugal requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of TAP Portugal.

How long does it take to get the 400 € compensation?

Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the TAP Portugal flight from Lisbon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lisbon - Munich line.

Experts in aviation law have a colossal history of TAP Portugal convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Lisbon - Munich

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Lisbon to Munich?

According to European Regulation EC 261/2004, the distance between LIS and MUC being 1 984 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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