Flight compensation TAP Portugal:
Lisbon — Pico
Was your flight between Lisbon Portela Airport (LIS) and Pico Airport (PIX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your TAP Portugal flight compensation for the route Lisbon - Pico
Have you experienced a major inconvenience during your trip between Lisbon and Pico with TAP Portugal? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 673 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lisbon Portela Airport (LIS)
- Arrival airport: Pico Airport (PIX)
- Flight distance: 1 673 km (~2h05)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight TAP Portugal Lisbon - Pico is eligible?
The compensation for flight LIS-PIX is compensation for lost time and not a simple refund of airport taxes.
The compensation also covers boarding denials (overbooking). If TAP Portugal sold more seats than planned and you stay on the tarmac at Lisbon Portela Airport, the 400 € compensation is automatic.
What are the conditions for TAP Portugal to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Pico.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Lisbon airport.
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Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TAP Portugal compensation
If your TAP Portugal flight from Lisbon Portela Airport was cancelled due to an internal union strike, you are eligible for legal repair.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Lisbon - Pico flight.
What are your rights at Lisbon airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lisbon Portela Airport airport, TAP Portugal is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Lisbon Portela Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from TAP Portugal?
The formal notice letter and the collection of evidence of delay at Pico Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of TAP Portugal.
How long does it take to get the 400 € compensation?
On the LIS-PIX line, delays can vary according to the reactivity of TAP Portugal's legal department.
If your file is particularly solid regarding the incident occurred on the Lisbon - Pico section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The first refusal from TAP Portugal should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
For your 400 €, don't compromise with TAP Portugal without the opinion of a professional who knows the real value of your prejudice at Lisbon.
Frequently Asked Questions: Flight Lisbon - Pico
Everything you need to know about your request under European Union law.