Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Lisbon — Prague

Planned legal compensation: 400 €

Was your flight between Lisbon Portela Airport (LIS) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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File your refund for TAP Portugal Lisbon → Prague

A delay over 3 hours on TAP Portugal Lisbon → Prague qualifies you for up to 400€. Check how to claim.

The legal coverage under CE 261/2004 applies by law when TAP Portugal breaches its duties on the 2 229 km route from Lisbon to Prague.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Ruzyn? International Airport (PRG)
  • Flight distance: 2 229 km (~2h47)
  • Applicable compensation: 400 €

This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.

How to know if the flight TAP Portugal Lisbon - Prague is eligible?

Check your real landing time at Prague. If TAP Portugal delayed you over 3h at Ruzyn? International Airport, your right is established.

Be cautious: TAP Portugal may attempt to ask you to give up your rights. Don't sign anything without consulting an expert.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Prague.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by TAP Portugal's own staff (pilots, cabin crew) and an third-party strike.

Question TAP Portugal's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.

What are your rights at Lisbon airport in case of prolonged wait?

Avoid buying your meals without requesting vouchers from TAP Portugal. If you do pay, keep your receipts carefully.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Lisbon Portela Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from TAP Portugal?

For your Lisbon - Prague flight, every detail matters. Note down the explanations provided by TAP Portugal staff at Lisbon Portela Airport during the disruption.

By entrusting your LIS-PRG case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 400€ from TAP Portugal. Via a specialist, the time falls to 1 to 2 months.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

TAP Portugal's use of complex legal jargon is often a tactic to push travellers to abandon their 400€. On medium-haul, airlines often refuse initially to filter claims.

Don't let TAP Portugal to keep the {money|400€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|TAP Portugal} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Lisbon - Prague

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Lisbon to Prague?

According to European Regulation EC 261/2004, the distance between LIS and PRG being 2 229 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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