Flight compensation TAP Portugal:
Lisbon — Tanger

Get your TAP Portugal flight compensation for the route Lisbon - Tanger

From Lisbon Portela Airport airport, your departure with TAP Portugal to Tanger didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 443 km, EC Regulation 261/2004 requires TAP Portugal to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight TAP Portugal Lisbon - Tanger is eligible?

For an TAP Portugal flight from Lisbon to Tanger, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Lisbon Portela Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for TAP Portugal to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tanger.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

The impact of a strike on your TAP Portugal compensation

When a social movement disrupts your itinerary to Ibn Batouta Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Lisbon Portela Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Lisbon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. TAP Portugal must ensure the well-being of its passengers stuck at Lisbon.

Some passengers are unaware that transportation between the hotel and Lisbon Portela Airport terminal is also included in the legal package due by TAP Portugal.

Steps: how to get your 250 € from TAP Portugal?

Getting justice against carrier TAP Portugal requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of TAP Portugal.

How long does it take to get the 250 € compensation?

On the LIS-TNG line, delays can vary according to the reactivity of TAP Portugal's legal department.

If your file is particularly solid regarding the incident occurred on the Lisbon - Tanger section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from TAP Portugal is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against TAP Portugal is often more striking.