Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Luxemburg — Lisbon

Planned legal compensation: 400 €

Was your flight between Luxembourg-Findel International Airport (LUX) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
TAP Portugal

Check my flight TAP Portugal

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Steps: claim for TAP Portugal flight from Luxemburg to Lisbon

Your TAP Portugal flight from Luxemburg to Lisbon was disrupted? Act now: CE 261 entitles you to compensation.

The good news is, for this journey of 1 711 km, Regulation CE 261/2004 obliges TAP Portugal to provide financial compensation. This medium-haul distance places your flight in an intermediate bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Luxembourg-Findel International Airport (LUX)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 711 km (~2h08)
  • Applicable compensation: 400 €

Contrary to what {many think|TAP Portugal might suggest}, this indemnity is not linked to the ticket price. A budget fare offers identical protection as a full-fare purchase.

How to know if the flight TAP Portugal Luxemburg - Lisbon is eligible?

Whether your TAP Portugal flight Luxemburg-Lisbon was delayed or boarding was denied, the 400€ compensation may apply for each case.

In summary: three situations trigger the 400€ payment on TAP Portugal Luxemburg-Lisbon: late arrival over 180 minutes, last-minute cancellation, or involuntary denied boarding. Determine your situation right now.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Luxemburg airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Luxemburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

If your TAP Portugal flight from Luxembourg-Findel International Airport was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 400€ payout}.

Don't take at face value TAP Portugal's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 400€}.

What are your rights at Luxemburg airport in case of prolonged wait?

Most travellers are unaware that TAP Portugal is obliged to provide them meals, drinks and communications from the first hours at Luxembourg-Findel International Airport. It's a right, not a favour.

Don't forget to demand a official attestation from TAP Portugal staff at Luxembourg-Findel International Airport. This certificate is crucial for your case later on.

Steps: how to get your 400 € from TAP Portugal?

The registered letter and collecting evidence of the delay at Lisbon Portela Airport (delay certificate) are mandatory requirements to challenge {the airline|TAP Portugal}.

Through expert tools, your case can be initiated in a few clicks. Their algorithms instantly analyse TAP Portugal's flight data for Luxemburg-Lisbon.

How long does it take to get the 400 € compensation?

On the LUX→LIS line, delays can differ depending on the responsiveness of TAP Portugal's legal department.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

The initial rejection from TAP Portugal must not make you give up. In most cases, passenger services invoke "weather" by default to gauge the traveller's persistence.

The prospect of legal proceedings is frequently enough to {make TAP Portugal yield|unlock payment}. Airlines calculate that litigation costs would far exceed the 400€ claimed.

Help & Information

Frequently Asked Questions: Flight Luxemburg - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Luxemburg to Lisbon?

According to European Regulation EC 261/2004, the distance between LUX and LIS being 1 711 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant