Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Lyon — Lisbon

Planned legal compensation: 250 €

Was your flight between Lyon (LYS) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
TAP Portugal

Check my flight TAP Portugal

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Delayed TAP Portugal flight Lyon ✈ Lisbon: claim your compensation

Did you experience a major disruption on your journey from Lyon to Lisbon with TAP Portugal? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Your compensation amount doesn't depend on the ticket price. Only the distance of 1 399 km dictates the indemnity under EU law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 399 km (~1h45)
  • Applicable compensation: 250 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight TAP Portugal Lyon - Lisbon is eligible?

For an TAP Portugal flight from Lyon to Lisbon, schedule adherence is a duty of result. A delay of 3 hours activates the right to {financial compensation|the 250€ payout}.

The 250€ compensation applies individually. A family of 4: each person is entitled to {the same amount|250€}. Even on a short flight, families can recover a significant sum.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

The principle is clear: if TAP Portugal's staff stop work, it is a risk that {the airline|TAP Portugal} should have anticipated. Therefore, {your compensation|the 250€} remains owed.

However, if ground handlers at Lyon or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Lyon airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if TAP Portugal is excused from compensation, assistance remains mandatory.

If your new flight is only the following morning, TAP Portugal must additionally cover your accommodation near Lyon as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 250 € from TAP Portugal?

Asserting your rights against TAP Portugal demands tenacity. Silence or template replies are common tactics.

Partner legal platforms have technology to audit TAP Portugal's real data and disprove false weather excuses.

How long does it take to get the 250 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 250€ from TAP Portugal. Via a specialist, the time falls to 1 to 2 months.

If your case is particularly strong regarding the Lyon - Lisbon incident, some services buy out your right to compensation. You get your payout in 2 days!

What to do faced with silence or refusal from the airline?

An unjustified rejection from TAP Portugal is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

The prospect of legal proceedings is frequently enough to {make TAP Portugal yield|unlock payment}. Airlines calculate that litigation costs would far exceed the 250€ claimed.

Help & Information

Frequently Asked Questions: Flight Lyon - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Lyon to Lisbon?

According to European Regulation EC 261/2004, the distance between LYS and LIS being 1 399 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant