Disrupted flight (EC 261/2004)

Flight compensation TAP Portugal:
Prague — Lisbon

Planned legal compensation: 400 €

Was your flight between Ruzyn? International Airport (PRG) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation TAP Portugal: route Prague to Lisbon

Your claim for compensation for the TAP Portugal flight from Prague to Lisbon deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Prague and Lisbon (2 229 km), the European scale provides automatic financial protection in case of failure by TAP Portugal.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ruzyn? International Airport (PRG)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 2 229 km (~2h47)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like TAP Portugal.

How to know if the flight TAP Portugal Prague - Lisbon is eligible?

Don't confuse ticket refund and legal compensation! Even if TAP Portugal offers you a voucher for your Prague - Lisbon flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Prague, the regulation applies in the same way.

What are the conditions for TAP Portugal to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Prague airport.
  • Airline responsibility: The problem must be attributable to TAP Portugal (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Prague, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TAP Portugal compensation

A work stoppage of TAP Portugal crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Ruzyn? International Airport or European air traffic control is an external cause over which TAP Portugal has no control.

What are your rights at Prague airport in case of prolonged wait?

If Ruzyn? International Airport airport becomes your temporary residence because of TAP Portugal, know that your essential needs must be covered by the carrier.

Your forced stay at Prague shouldn't cost you a penny more than originally planned for your PRG-LIS trip.

Steps: how to get your 400 € from TAP Portugal?

Starting a procedure against TAP Portugal for a flight from Prague to Lisbon can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like TAP Portugal sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TAP Portugal on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Prague - Lisbon line.

In the last instance, it is the summons to court that often unlocks the payment. The company TAP Portugal will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Prague - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TAP Portugal flight from Prague to Lisbon?

According to European Regulation EC 261/2004, the distance between PRG and LIS being 2 229 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TAP Portugal?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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