Disrupted flight (EC 261/2004)

Flight compensation Tarom:
Bucharest — Madrid

Planned legal compensation: 400 €

Was your flight between Henri Coand? International Airport (OTP) and Madrid Barajas International Airport (MAD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Tarom

Check my flight Tarom

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

How to be compensated by Tarom on the Bucharest (OTP) - Madrid (MAD) line

No one likes waiting for hours at the airport. If Tarom did not respect its scheduled times for your Bucharest - Madrid flight, the law is on your side.

Directive 261/2004 is clear: for 2 458 km of flight, the company Tarom is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Henri Coand? International Airport (OTP)
  • Arrival airport: Madrid Barajas International Airport (MAD)
  • Flight distance: 2 458 km (~3h04)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Tarom Bucharest - Madrid is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Madrid Barajas International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Tarom owes you 400 €.

An unexpected cancellation or a diverted flight from Henri Coand? International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Tarom to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Madrid.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bucharest airport.
  • Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bucharest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tarom compensation

Not all strikes exempt the company from its obligations. If the delay of your Bucharest - Madrid trip is due to an internal strike within Tarom, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Henri Coand? International Airport or European air traffic control is an external cause over which Tarom has no control.

What are your rights at Bucharest airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Henri Coand? International Airport airport, Tarom is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Henri Coand? International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Tarom?

Getting justice against carrier Tarom requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Tarom.

How long does it take to get the 400 € compensation?

Airlines like Tarom sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bucharest - Madrid line.

Experts in aviation law have a colossal history of Tarom convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Bucharest - Madrid

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tarom flight from Bucharest to Madrid?

According to European Regulation EC 261/2004, the distance between OTP and MAD being 2 458 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tarom?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant