Disrupted flight (EC 261/2004)

Flight compensation Tarom:
Cluj-napoca — Bucharest

Planned legal compensation: 250 €

Was your flight between Cluj-Napoca International Airport (CLJ) and Henri Coand? International Airport (OTP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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File your refund for Tarom Cluj-napoca → Bucharest

Denied boarding on Tarom Cluj-napoca → Bucharest qualifies you for up to 250€. Check how to claim.

European legislation upholds passenger rights. For 309 km, the statutory payout applies if {the airline is at fault|Tarom bears responsibility}. The short-haul bracket applies fully here.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Cluj-Napoca International Airport (CLJ)
  • Arrival airport: Henri Coand? International Airport (OTP)
  • Flight distance: 309 km (~0h23)
  • Applicable compensation: 250 €

This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.

How to know if the flight Tarom Cluj-napoca - Bucharest is eligible?

Your entitlement depends on verifiable facts. Official flight records will confirm the exact time of door opening at Henri Coand? International Airport.

Even if Tarom reroutes you, the 250€ compensation still applies if the arrival at Bucharest exceeds 3 hours.

What are the conditions for Tarom to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Cluj-napoca airport.
  • Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Cluj-napoca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tarom compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

A strike by ATC services at Cluj-Napoca International Airport or European ATC is an external cause over which Tarom has no control.

What are your rights at Cluj-napoca airport in case of prolonged wait?

Picture the situation: stranded for hours at Cluj-Napoca International Airport, with no clear information about when you'll fly. In this scenario, Tarom has no right to abandon you. The regulation demands action.

Even in extraordinary circumstances, the right to assistance at Cluj-napoca remains valid. The hotel is owed if Tarom pushes your flight by a day.

Steps: how to get your 250 € from Tarom?

For your Cluj-napoca → Bucharest route, precision is crucial. Record the reasons given by Tarom staff at Cluj-Napoca International Airport during the incident.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Airlines like Tarom sometimes prioritise cases handled by lawyers to avoid late-payment penalties. Short-haul claims are sometimes resolved faster.

Technology now allow you to monitor the progress of your claim against Tarom via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Don't believe Tarom's letter stating that Cluj-napoca's airport was hit by weather without checking official reports.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Cluj-napoca - Bucharest

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tarom flight from Cluj-napoca to Bucharest?

According to European Regulation EC 261/2004, the distance between CLJ and OTP being 309 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tarom?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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