Disrupted flight (EC 261/2004)

Flight compensation Tarom:
Iasi — Tel-aviv

Planned legal compensation: 400 €

Was your flight between Ia?i Airport (IAS) and Ben Gurion International Airport (TLV) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Tarom: route Iasi to Tel-aviv

The IAS - TLV route operated by Tarom experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 796 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ia?i Airport (IAS)
  • Arrival airport: Ben Gurion International Airport (TLV)
  • Flight distance: 1 796 km (~2h15)
  • Applicable compensation: 400 €

This is not a commercial gesture from Tarom, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Tarom Iasi - Tel-aviv is eligible?

Don't confuse ticket refund and legal compensation! Even if Tarom offers you a voucher for your Iasi - Tel-aviv flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 796 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Tarom to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Iasi airport.
  • Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Iasi, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tarom compensation

Not all strikes exempt the company from its obligations. If the delay of your Iasi - Tel-aviv trip is due to an internal strike within Tarom, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Iasi, assistance (meals/hotel) remains mandatory for Tarom.

What are your rights at Iasi airport in case of prolonged wait?

Don't buy your food without first asking Tarom for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Ia?i Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Tarom?

It is strongly recommended to keep your Tarom boarding pass and any communication relating to the delay suffered at Ia?i Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight IAS-TLV to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Iasi to Ben Gurion International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Tarom on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Tarom's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Tarom will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Iasi - Tel-aviv

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tarom flight from Iasi to Tel-aviv?

According to European Regulation EC 261/2004, the distance between IAS and TLV being 1 796 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tarom?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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