Flight compensation Tarom:
Iasi — Vienna

Legal right to compensation: Tarom flight between Iasi and Vienna

If your trip departing from Ia?i Airport and arriving at Vienna International Airport operated by Tarom was disrupted, you are not alone against the airline.

By taking off from Ia?i Airport, you are protected by the EU's legal framework. The distance of 834 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Tarom, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Tarom Iasi - Vienna is eligible?

Check your actual arrival time at Vienna. If Tarom made you wait more than three hours on the tarmac at Vienna International Airport, your claim is legitimate.

Also note that the distance of 834 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Tarom to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Iasi airport.
• Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

The impact of a strike on your Tarom compensation

Don't be fooled by Tarom's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Tarom is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Iasi airport in case of prolonged wait?

During these long hours of waiting in the Ia?i Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Ia?i Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Tarom?

Starting a procedure against Tarom for a flight from Iasi to Vienna can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight IAS-VIE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Tarom. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Tarom on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Iasi - Vienna line.

Experts in aviation law have a colossal history of Tarom convictions, which is a decisive advantage.