Disrupted flight (EC 261/2004)

Flight compensation Tarom:
London — Bucharest

Planned legal compensation: 400 €

Was your flight between London Heathrow Airport (LHR) and Henri Coand? International Airport (OTP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Tarom: route London to Bucharest

The LHR - OTP route operated by Tarom experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from London Heathrow Airport, you are protected by the EU's legal framework. The distance of 2 104 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Heathrow Airport (LHR)
  • Arrival airport: Henri Coand? International Airport (OTP)
  • Flight distance: 2 104 km (~2h38)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Tarom.

How to know if the flight Tarom London - Bucharest is eligible?

Don't confuse ticket refund and legal compensation! Even if Tarom offers you a voucher for your London - Bucharest flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from London, the regulation applies in the same way.

What are the conditions for Tarom to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tarom compensation

If your Tarom flight from London Heathrow Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at London Heathrow Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at London airport in case of prolonged wait?

Don't buy your food without first asking Tarom for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to London Heathrow Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Tarom?

Starting a procedure against Tarom for a flight from London to Bucharest can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Tarom customer service can take several weeks or even months before getting a response.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Tarom should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Tarom is often more striking.

Help & Information

Frequently Asked Questions: Flight London - Bucharest

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tarom flight from London to Bucharest?

According to European Regulation EC 261/2004, the distance between LHR and OTP being 2 104 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tarom?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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