Disrupted flight (EC 261/2004)

Flight compensation Tarom:
Tel-aviv — Bucharest

Planned legal compensation: 400 €

Was your flight between Ben Gurion International Airport (TLV) and Henri Coand? International Airport (OTP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Tarom flight compensation from Tel-aviv to Bucharest

Have you experienced a major inconvenience during your trip between Tel-aviv and Bucharest with Tarom? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 1 592 km of flight, the company Tarom is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ben Gurion International Airport (TLV)
  • Arrival airport: Henri Coand? International Airport (OTP)
  • Flight distance: 1 592 km (~1h59)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Tarom Tel-aviv - Bucharest is eligible?

For an Tarom flight from Tel-aviv to Bucharest, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Ben Gurion International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Tarom to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tel-aviv airport.
  • Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tel-aviv, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Tarom compensation

When a social movement disrupts your itinerary to Henri Coand? International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Ben Gurion International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Tel-aviv airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Ben Gurion International Airport, Tarom must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Ben Gurion International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Tarom?

The formal notice letter and the collection of evidence of delay at Henri Coand? International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Tarom.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Tarom to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Tarom is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Tarom without the opinion of a professional who knows the real value of your prejudice at Tel-aviv.

Help & Information

Frequently Asked Questions: Flight Tel-aviv - Bucharest

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Tarom flight from Tel-aviv to Bucharest?

According to European Regulation EC 261/2004, the distance between TLV and OTP being 1 592 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Tarom?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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