Flight compensation Tarom:
Vienna — Bucharest

Refund and compensation Tarom: route Vienna to Bucharest

If your trip departing from Vienna International Airport and arriving at Henri Coand? International Airport operated by Tarom was disrupted, you are not alone against the airline.

Given the route between Vienna and Bucharest (829 km), the European scale provides automatic financial protection in case of failure by Tarom.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Tarom is a non-EU airline, if the flight takes off from Vienna International Airport, the European regulation applies in full.

How to know if the flight Tarom Vienna - Bucharest is eligible?

Check your actual arrival time at Bucharest. If Tarom made you wait more than three hours on the tarmac at Henri Coand? International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Tarom to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vienna airport.
• Airline responsibility: The problem must be attributable to Tarom (technical problem, sick crew, scheduling...).

The impact of a strike on your Tarom compensation

Not all strikes exempt the company from its obligations. If the delay of your Vienna - Bucharest trip is due to an internal strike within Tarom, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Tarom is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Vienna airport in case of prolonged wait?

During these long hours of waiting in the Vienna International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Vienna remains valid. The hotel is due if Tarom offsets your flight by one night.

Steps: how to get your 250 € from Tarom?

It is strongly recommended to keep your Tarom boarding pass and any communication relating to the delay suffered at Vienna International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight VIE-OTP to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Tarom. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Tarom on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Vienna - Bucharest line.

Experts in aviation law have a colossal history of Tarom convictions, which is a decisive advantage.