Flight compensation TCX:
Gran Canaria — London
Was your flight between Gran Canaria Airport (LPA) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight TCX Gran Canaria - London
The LPA - LGW route operated by TCX experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.
By taking off from Gran Canaria Airport, you are protected by the EU's legal framework. The distance of 2 879 km determines your legal compensation level.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Gran Canaria Airport (LPA)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 2 879 km (~3h36)
- Applicable compensation: 400 €
The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like TCX.
How to know if the flight TCX Gran Canaria - London is eligible?
Don't confuse ticket refund and legal compensation! Even if TCX offers you a voucher for your Gran Canaria - London flight, you can still claim the 400 euros cash provided by law.
Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.
What are the conditions for TCX to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Gran Canaria airport.
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Airline responsibility: The problem must be attributable to TCX (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TCX compensation
Don't be fooled by TCX's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Even if 400 € is not payable due to an external strike at Gran Canaria, assistance (meals/hotel) remains mandatory for TCX.
What are your rights at Gran Canaria airport in case of prolonged wait?
During these long hours of waiting in the Gran Canaria Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Gran Canaria Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 400 € from TCX?
For your Gran Canaria - London trip, every minute counts. Note the reasons given by TCX staff at the Gran Canaria Airport counter during the incident.
By entrusting your case regarding flight LPA-LGW to our experts, you benefit from the 'No Win, No Fee' principle.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from TCX. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against TCX on your smartphone.
What to do faced with silence or refusal from the airline?
Don't take TCX's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of TCX convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Gran Canaria - London
Everything you need to know about your request under European Union law.