Flight compensation TCX:
Palma de Mallorca — London

How to be compensated by TCX on the Palma de Mallorca (PMI) - London (LGW) line

Have you experienced a major inconvenience during your trip between Palma de Mallorca and London with TCX? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 1 309 km, EC Regulation 261/2004 requires TCX to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight TCX Palma de Mallorca - London is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at London Gatwick Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, TCX owes you 250 €.

An unexpected cancellation or a diverted flight from Palma De Mallorca Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for TCX to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to TCX (technical problem, sick crew, scheduling...).

The impact of a strike on your TCX compensation

If your TCX flight from Palma De Mallorca Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Palma de Mallorca - London flight.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Palma De Mallorca Airport, TCX must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Palma De Mallorca Airport terminal is also included in the legal package due by TCX.

Steps: how to get your 250 € from TCX?

The amicable route with TCX to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the TCX website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like TCX to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by TCX is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with TCX without the opinion of a professional who knows the real value of your prejudice at Palma de Mallorca.