Flight compensation TCX:
Tenerife — Newcastle

How to be compensated by TCX on the Tenerife (TFS) - Newcastle (NCL) line

From Tenerife South Airport airport, your departure with TCX to Newcastle didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 3 231 km, EC Regulation 261/2004 requires TCX to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight TCX Tenerife - Newcastle is eligible?

The compensation for flight TFS-NCL is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the TCX TFS-NCL flight is crucial to prove that you were present at boarding at Tenerife.

What are the conditions for TCX to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Newcastle.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to TCX (technical problem, sick crew, scheduling...).

The impact of a strike on your TCX compensation

Not all strikes exempt the company from its obligations. If the delay of your Tenerife - Newcastle trip is due to an internal strike within TCX, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Tenerife, assistance (meals/hotel) remains mandatory for TCX.

What are your rights at Tenerife airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Tenerife South Airport, TCX must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tenerife South Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from TCX?

The amicable route with TCX to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual TCX flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from TCX. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against TCX on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company TCX will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.