Disrupted flight (EC 261/2004)

Flight compensation Thai Airways International:
Rome — Bangkok

Planned legal compensation: 600 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Suvarnabhumi Airport (BKK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Thai Airways International flight from Rome to Bangkok

The flight FCO → BKK by Thai Airways International suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

Seize this entitlement: the Thai Airways International flight Rome → Bangkok (8 877 km) entitles you to 600€ compensation under EU regulation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Suvarnabhumi Airport (BKK)
  • Flight distance: 8 877 km (~11h06)
  • Applicable compensation: 600 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Thai Airways International Rome - Bangkok is eligible?

Don't confuse ticket refund and legal compensation! Even if Thai Airways International offers you a travel credit for your Rome → Bangkok flight, you can also demand the monetary compensation of 600€ provided by law.

In the case of a cancellation, if you were notified less than 14 days before your departure from Rome, the regulation applies in the same way.

What are the conditions for Thai Airways International to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bangkok.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Thai Airways International (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Thai Airways International compensation

In practice, cabin crew walkouts at Thai Airways International are cases where {compensation is almost certain|your chances of getting 600€ are high}. Specialists master this distinction and can exploit it in your favour.

A strike by air traffic control at Leonardo Da Vinci (Fiumicino) International Airport or Eurocontrol is an independent circumstance over which Thai Airways International cannot act.

What are your rights at Rome airport in case of prolonged wait?

Here is what Thai Airways International owes you during a prolonged wait at Leonardo Da Vinci (Fiumicino) International Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

Your forced stay at Rome should not cost you a single extra cent beyond your original booking for FCO→BKK. On a long-haul, hotel and care are even more important given time zone impacts.

Steps: how to get your 600 € from Thai Airways International?

To get started: submit a written complaint to Thai Airways International's claims department explicitly citing Regulation CE 261/2004 and {the 600€ amount|your specific claim}.

Over 150,000 passengers have obtained their compensation through expert partners. Your turn for Thai Airways International Rome-Bangkok?

How long does it take to get the 600 € compensation?

Don't give up faced with Thai Airways International's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

By choosing a "No Win, No Fee" service, you take no risk. If the 600€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Thai Airways International don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. Thai Airways International will nearly invariably prefer to settle the 600€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Rome - Bangkok

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Thai Airways International flight from Rome to Bangkok?

According to European Regulation EC 261/2004, the distance between FCO and BKK being 8 877 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Thai Airways International?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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