Flight compensation Thai Airways International:
Stavanger — Oslo
Was your flight between Stavanger Airport, Sola (SVG) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Disrupted Thai Airways International flight Stavanger ✈ Oslo: claim your compensation
Did you experience a major disruption on your journey from Stavanger to Oslo with Thai Airways International? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.
Your compensation amount doesn't depend on the ticket price. Only the distance of 335 km dictates the indemnity under EU law.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stavanger Airport, Sola (SVG)
- Arrival airport: Oslo Gardermoen Airport (OSL)
- Flight distance: 335 km (~0h25)
- Applicable compensation: 250 €
Airlines like Thai Airways International rely on passengers not knowing to dodge these payouts. Don't make it easy by asserting your rights now.
How to know if the flight Thai Airways International Stavanger - Oslo is eligible?
The take-off schedule isn't the legal benchmark. Solely the {arrival time at Oslo|time the doors open at Oslo Gardermoen Airport} determines your {eligibility|right to 250€}.
Save your proof of booking for the Thai Airways International SVG→OSL flight — they are essential to prove you were present at boarding at Stavanger.
What are the conditions for Thai Airways International to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Oslo.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stavanger airport.
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Airline responsibility: The problem must be attributable to Thai Airways International (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stavanger, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Thai Airways International compensation
Not all strike{s} exempt the airline from its obligations. If your Stavanger - Oslo delay was caused by an staff strike at Thai Airways International, the CJEU have confirmed that this entitles you to a payout.
Even if the 250€ are not payable due to an external strike at Stavanger, assistance (meals/hotel) stays mandatory Thai Airways International. Keep this in mind.
What are your rights at Stavanger airport in case of prolonged wait?
Care is due after 2h of delay for this route. Thai Airways International must guarantee the wellbeing of passengers stranded at Stavanger. This 2-hour threshold applies to flights ≤1500 km.
Lots of travellers are unaware that transfers between the accommodation and the terminal at Stavanger Airport, Sola is also included in the legal package owed by Thai Airways International.
Steps: how to get your 250 € from Thai Airways International?
Getting justice against Thai Airways International requires persistence. No response or standardised rejections are the norm with airlines.
Skip the complex forms on Thai Airways International's website. Use a passenger defence portal to lock in your 250€ payout. Even for a short flight, expert support makes a difference.
How long does it take to get the 250 € compensation?
The paradox: the longer Thai Airways International delays paying your 250€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.
Technology now allow you to follow the progress of your claim against Thai Airways International via an app. Short-haul cases are often resolved more quickly.
What to do faced with silence or refusal from the airline?
Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Stavanger - Oslo route.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Stavanger - Oslo
Everything you need to know about your request under European Union law.