Flight compensation Thai Airways International:
Stockholm — Tampere

Claim and compensation for flight Thai Airways International Stockholm - Tampere

If your trip departing from Stockholm-Arlanda Airport and arriving at Tampere-Pirkkala Airport operated by Thai Airways International was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 367 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Thai Airways International is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Thai Airways International Stockholm - Tampere is eligible?

Check your actual arrival time at Tampere. If Thai Airways International made you wait more than three hours on the tarmac at Tampere-Pirkkala Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stockholm, the regulation applies in the same way.

What are the conditions for Thai Airways International to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tampere.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Thai Airways International (technical problem, sick crew, scheduling...).

The impact of a strike on your Thai Airways International compensation

If your Thai Airways International flight from Stockholm-Arlanda Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

Don't buy your food without first asking Thai Airways International for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stockholm-Arlanda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Thai Airways International?

It is strongly recommended to keep your Thai Airways International boarding pass and any communication relating to the delay suffered at Stockholm-Arlanda Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Thai Airways International to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Stockholm - Tampere section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Thai Airways International should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Stockholm-Arlanda Airport airport to prove their faults.