Flight compensation TOM:
Arrecife — London

Claim and compensation for flight TOM Arrecife - London

The ACE - STN route operated by TOM experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Lanzarote Airport, you are protected by the EU's legal framework. The distance of 2 796 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like TOM.

How to know if the flight TOM Arrecife - London is eligible?

Don't confuse ticket refund and legal compensation! Even if TOM offers you a voucher for your Arrecife - London flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for TOM to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Arrecife airport.
• Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

The impact of a strike on your TOM compensation

Don't be fooled by TOM's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Arrecife, assistance (meals/hotel) remains mandatory for TOM.

What are your rights at Arrecife airport in case of prolonged wait?

If Lanzarote Airport airport becomes your temporary residence because of TOM, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Arrecife remains valid. The hotel is due if TOM offsets your flight by one night.

Steps: how to get your 400 € from TOM?

It is strongly recommended to keep your TOM boarding pass and any communication relating to the delay suffered at Lanzarote Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight ACE-STN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like TOM sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take TOM's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of TOM convictions, which is a decisive advantage.