Disrupted flight (EC 261/2004)

Flight compensation TOM:
Arrecife — Manchester

Planned legal compensation: 400 €

Was your flight between Lanzarote Airport (ACE) and Manchester Airport (MAN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your TOM flight payout for Arrecife → Manchester

Were you affected by problems on your flight from Arrecife to Manchester with TOM? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

Your payout amount is independent of the fare. The distance alone of 2 867 km determines the payout under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lanzarote Airport (ACE)
  • Arrival airport: Manchester Airport (MAN)
  • Flight distance: 2 867 km (~3h35)
  • Applicable compensation: 400 €

Airlines like TOM rely on passengers not knowing to dodge these payouts. Don't make it easy by asserting your rights now.

How to know if the flight TOM Arrecife - Manchester is eligible?

The take-off schedule isn't the legal benchmark. Solely the {arrival time at Manchester|time the doors open at Manchester Airport} determines your {eligibility|right to 400€}.

The indemnity also covers overbooking cases. If TOM overbooked the flight and you were left behind at Lanzarote Airport, the 400€ payout is owed by right.

What are the conditions for TOM to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Manchester.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Arrecife airport.
  • Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Arrecife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TOM compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Important nuance: if the cancellation is directly attributable to ground services, TOM is exempted from the obligation to pay the 400€ compensation, while maintaining its duty of assistance.

What are your rights at Arrecife airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 400€ indemnity is not owed}. Even if TOM is excused from compensation, assistance remains mandatory.

Don't forget to demand a official attestation from TOM staff at Lanzarote Airport. This certificate is indispensable for your case later on.

Steps: how to get your 400 € from TOM?

Remember that TOM must process your claim within weeks. Prolonged silence itself constitutes a legal argument in your favour.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against TOM's lawyers.

How long does it take to get the 400 € compensation?

The paradox: the longer TOM delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Don't believe TOM's letter stating that Arrecife's airport was hit by weather without checking official reports.

{Facing a refusal|If TOM persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Arrecife→Manchester case}.

Help & Information

Frequently Asked Questions: Flight Arrecife - Manchester

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TOM flight from Arrecife to Manchester?

According to European Regulation EC 261/2004, the distance between ACE and MAN being 2 867 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TOM?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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