Flight compensation TOM:
Arrecife — Newcastle
Was your flight between Lanzarote Airport (ACE) and Newcastle Airport (NCL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Recover up to 400€ for TOM flight Arrecife → Newcastle
Denied boarding on TOM Arrecife → Newcastle qualifies you for up to 400€. Check how to claim.
Leaving Lanzarote Airport, you are covered by European legislation. The distance of 3 054 km sets the tier of your legal indemnity. Your flight sits in the middle bracket.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Lanzarote Airport (ACE)
- Arrival airport: Newcastle Airport (NCL)
- Flight distance: 3 054 km (~3h49)
- Applicable compensation: 400 €
This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.
How to know if the flight TOM Arrecife - Newcastle is eligible?
Note your real landing time at Newcastle. If TOM delayed you over 3h at Newcastle Airport, your claim is legitimate.
Remember that the distance of 3 054 km perfectly matches the 400€ compensation tier. This amount is net and {the airline|TOM} cannot deviate from it through its own terms and conditions.
What are the conditions for TOM to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Newcastle.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Arrecife airport.
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Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Arrecife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TOM compensation
Don't be misled by TOM's vague terms: a "wildcat" or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.
An aviation law expert can quickly determine whether the strike that disrupted your TOM Arrecife-Newcastle flight was the airline's responsibility or a third party's.
What are your rights at Arrecife airport in case of prolonged wait?
Most travellers are unaware that TOM is obliged to provide them meals, drinks and communications from the first hours at Lanzarote Airport. It's a right, not a favour.
In case of a overnight flight delay, the regulation requires that lodging and transport to and from Lanzarote Airport are entirely at the carrier's expense.
Steps: how to get your 400 € from TOM?
Initiating a procedure with TOM for a flight from Arrecife to Newcastle can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.
Over 150,000 passengers have obtained their compensation through expert partners. Why not you for TOM Arrecife-Newcastle?
How long does it take to get the 400 € compensation?
Some passengers wait over 6 months for a response from TOM. An expert can halve this time.
Imagine: while you go about your life, lawyers work to secure your 400€ for the TOM Arrecife→Newcastle flight. That's the benefit of a turnkey service.
What to do faced with silence or refusal from the airline?
It is not uncommon for TOM's algorithms to automatically reject your first attempt under a vague excuse without merit.
As a last resort, it is court action that often unlocks payment. TOM will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.
Frequently Asked Questions: Flight Arrecife - Newcastle
Everything you need to know about your request under European Union law.