Disrupted flight (EC 261/2004)

Flight compensation TOM:
Larnaca — London

Planned legal compensation: 400 €

Was your flight between Larnaca International Airport (LCA) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your TOM flight compensation for the route Larnaca - London

Have you experienced a major inconvenience during your trip between Larnaca and London with TOM? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 3 247 km of flight, the company TOM is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Larnaca International Airport (LCA)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 3 247 km (~4h04)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight TOM Larnaca - London is eligible?

For an TOM flight from Larnaca to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If TOM sold more seats than planned and you stay on the tarmac at Larnaca International Airport, the 400 € compensation is automatic.

What are the conditions for TOM to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Larnaca airport.
  • Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Larnaca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TOM compensation

Don't be fooled by TOM's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Larnaca, assistance (meals/hotel) remains mandatory for TOM.

What are your rights at Larnaca airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Larnaca International Airport airport, TOM is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Larnaca International Airport terminal is also included in the legal package due by TOM.

Steps: how to get your 400 € from TOM?

The formal notice letter and the collection of evidence of delay at London Gatwick Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual TOM flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Larnaca to London Gatwick Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against TOM on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take TOM's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company TOM will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Larnaca - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TOM flight from Larnaca to London?

According to European Regulation EC 261/2004, the distance between LCA and LGW being 3 247 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TOM?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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