Flight compensation TOM:
Paphos — London
Was your flight between Paphos International Airport (PFO) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your TOM flight compensation for the route Paphos - London
From Paphos International Airport airport, your departure with TOM to London didn't go as planned? Passengers have strong rights against carriers.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 3 186 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Paphos International Airport (PFO)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 3 186 km (~3h59)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight TOM Paphos - London is eligible?
For an TOM flight from Paphos to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
An unexpected cancellation or a diverted flight from Paphos International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for TOM to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Paphos airport.
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Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paphos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TOM compensation
Don't be fooled by TOM's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
A strike by weather services at Paphos International Airport or European air traffic control is an external cause over which TOM has no control.
What are your rights at Paphos airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. TOM must ensure the well-being of its passengers stuck at Paphos.
Some passengers are unaware that transportation between the hotel and Paphos International Airport terminal is also included in the legal package due by TOM.
Steps: how to get your 400 € from TOM?
The amicable route with TOM to recover 400 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of TOM.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from TOM. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against TOM on your smartphone.
What to do faced with silence or refusal from the airline?
Don't take TOM's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of TOM convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Paphos - London
Everything you need to know about your request under European Union law.