Disrupted flight (EC 261/2004)

Flight compensation TOM:
Paphos — London

Planned legal compensation: 400 €

Was your flight between Paphos International Airport (PFO) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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EU-guaranteed payout: TOM flight Paphos → London

Flight cancelled on your TOM flight Paphos ✈ London? This affects many passengers regularly. Good news: you have concrete rights.

Regardless of the fare €50 or €500, the indemnity is fixed: 400€ per passenger. {The distance|The 3 186 km} is what counts, not the fare. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paphos International Airport (PFO)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 3 186 km (~3h59)
  • Applicable compensation: 400 €

Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt TOM from this obligation. In all other cases, compensation must be paid.

How to know if the flight TOM Paphos - London is eligible?

Whether your TOM flight Paphos→London was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.

An sudden suppression or a rerouted flight from Paphos International Airport without a satisfactory solution qualifies for the same 400€ indemnity.

What are the conditions for TOM to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paphos airport.
  • Airline responsibility: The problem must be attributable to TOM (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paphos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TOM compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

It's worth noting that the obligation to prove rests on TOM. It is the carrier's responsibility to demonstrate that the disruption of your Paphos-London flight results from a truly unforeseeable event.

What are your rights at Paphos airport in case of prolonged wait?

Here is what TOM owes you during a prolonged wait at Paphos International Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

Don't hesitate to request this assistance at {the airline's|TOM's} counter. If refused and you advance costs for accommodation at Paphos International Airport, save your invoices carefully for reimbursement.

Steps: how to get your 400 € from TOM?

The solo claim with TOM to obtain 400€ rarely succeeds without a well-documented case. Medium-haul flights generate a high volume of claims, slowing processing.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against TOM's lawyers.

How long does it take to get the 400 € compensation?

Don't give up faced with TOM's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Imagine: while you go about your life, lawyers work to secure your 400€ for the TOM Paphos→London flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Paphos - London route.

{Facing a refusal|If TOM persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Paphos→London case}.

Help & Information

Frequently Asked Questions: Flight Paphos - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TOM flight from Paphos to London?

According to European Regulation EC 261/2004, the distance between PFO and LGW being 3 186 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TOM?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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