Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Heraklion — Birmingham

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Birmingham International Airport (BHX) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Transavia France Heraklion - Birmingham

If your trip departing from Heraklion International Nikos Kazantzakis Airport and arriving at Birmingham International Airport operated by Transavia France was disrupted, you are not alone against the airline.

Given the route between Heraklion and Birmingham (2 847 km), the European scale provides automatic financial protection in case of failure by Transavia France.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Birmingham International Airport (BHX)
  • Flight distance: 2 847 km (~3h34)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Transavia France.

How to know if the flight Transavia France Heraklion - Birmingham is eligible?

Don't confuse ticket refund and legal compensation! Even if Transavia France offers you a voucher for your Heraklion - Birmingham flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Birmingham.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

A work stoppage of Transavia France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Heraklion, assistance (meals/hotel) remains mandatory for Transavia France.

What are your rights at Heraklion airport in case of prolonged wait?

Don't buy your food without first asking Transavia France for coupons. If you do, keep your receipts carefully.

Your forced stay at Heraklion shouldn't cost you a penny more than originally planned for your HER-BHX trip.

Steps: how to get your 400 € from Transavia France?

For your Heraklion - Birmingham trip, every minute counts. Note the reasons given by Transavia France staff at the Heraklion International Nikos Kazantzakis Airport counter during the incident.

By entrusting your case regarding flight HER-BHX to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to Birmingham International Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Transavia France convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Heraklion - Birmingham

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Heraklion to Birmingham?

According to European Regulation EC 261/2004, the distance between HER and BHX being 2 847 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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